Shipping

At HomeRangeDirect, we aim to make delivery as seamless as the products we provide. Please review the details of our shipping service below.

Delivery Areas

We deliver across the United Kingdom. For customers in Birmingham and the wider West Midlands, we also offer a same-day or next-day click & collect service (subject to stock availability).

Delivery Times

Standard Delivery: 1–5 working days for most items.
Large or Specialist Items: May require additional time. We will notify you of estimated delivery dates once your order has been processed.
Click & Collect: Same day or next working day (confirmation required).

Delivery Costs

Orders over £100 are delivered free of charge.
Orders under £100 carry a standard delivery charge of £9.99.
For oversized or fragile items, additional charges may apply. These will be clearly communicated at checkout.

Delivery Process

Once your order has been dispatched, you will receive tracking details by email. Deliveries are usually made Monday to Friday, between 8am and 6pm.(Special Weekend Deliveries Can Be Arranged)

Missed Deliveries

If you are not available to receive your order, the courier will attempt re-delivery or leave instructions for collection.

Click & Collect (West Midlands only)

If you require your order urgently, we may be able to arrange same-day or next-day collection from our local distribution point. Please contact us via WhatsApp or email at sales@homerangedirect.com to confirm availability.

Damaged or Missing Items

Please inspect your order upon delivery. If you notice any damage or missing items, notify us within 48 hours so we can resolve the issue promptly.